Privacy Policy

Last updated:

1. Introduction

At Vlozfriz ("we", "our", or "us"), we respect your privacy and are committed to protecting your personal data. This privacy policy informs you about how we look after your personal data when you visit our website or use our garden and balcony arrangement services, and it tells you about your privacy rights and how the law protects you.

2. Information We Collect

We may collect, use, store, and transfer different kinds of personal data about you, including:

  • Identity Data: includes first name, last name, title, and other identification information.
  • Contact Data: includes billing address, delivery address, email address, and telephone numbers.
  • Property Data: includes information about your garden or balcony space that is necessary for our services.
  • Transaction Data: includes details about payments to and from you and other details of products and services you have purchased from us.
  • Technical Data: includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
  • Usage Data: includes information about how you use our website, products, and services.
  • Marketing and Communications Data: includes your preferences in receiving marketing from us and our third parties and your communication preferences.

3. How We Use Your Information

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • To perform the contract we are about to enter into or have entered into with you.
  • Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
  • Where we need to comply with a legal or regulatory obligation.

We use your data to provide you with garden and balcony arrangement services, process your payments, communicate with you about your projects, and improve our services.

4. Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. We limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

5. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

6. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to request access to your personal data, request correction of your personal data, request erasure of your personal data, object to processing of your personal data, request restriction of processing your personal data, and request the transfer of your personal data.

7. Cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them, see our Cookie Policy.

8. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at:

Email: privacy@vlozfriz.world
Phone: +64 4 802 4860
Address: 111 Wakefield Street, Te Aro, Wellington 6011, New Zealand